Tribune Web Desk
Chandigarh, October 17
E-commerce delivery mishaps are a regular these days and celebrities are no exception from it. This time, it is TV actor Paras Kalnawat who dealt with it. He received an empty box of ‘Nothing Ear-1 earphones’. The ‘Anupamaa’ series fame Paras had placed an order for a pair of earphones from Flipkart and what he received in the package was ‘NOTHING’.
So Here I Have Received Nothing In @nothing box From @Flipkart ! Flipkart is actually getting worse with time and soon people are going to stop purchasing products from @Flipkart ! pic.twitter.com/wGnzU0MlNq
— Paras Kalnawat (@paras_kalnawat) October 13, 2021
The actor shared a picture of the empty box and complained about the poor service and how Flipkart, an e-commerce giant, might lose customers and goodwill if such events keep repeating. Paras took to Twitter to share his experience as he wrote, “So Here I Have Received Nothing In @nothing box From @Flipkart. Flipkart is actually getting worse with time and soon people are going to stop purchasing products from @Flipkart.”
Acknowledging the mistake, Flipkart was quick to act on the complaint. An official from the company wrote, “Sorry to hear that. We understand your concern about the order. We’re here to help you. Please share the order ID with us so that we can look into it and assist you further. Awaiting your response.”
Sorry to hear that. We understand your concern about the order. We’re here to help you. Please share the order ID with us so that we can look into it and assist you further. Awaiting your response. (1/2)
— FlipkartSupport (@flipkartsupport) October 13, 2021
On seeing Paras’ tweet, netizens shared their experiences of delivery errors. There were some who said they’ve stopped ordering from Flipkart.
You are not alone, man! I have been struggling with their customer support for weeks now. Nothing. So, yeah, we’ll always get nothing when we order on @Flipkart.
Even worse is their @FlipkartSupport where they basically ignore you till you drop dead https://t.co/mi6el8X8zo
— Nirmal Guru (@Nirmal4G) October 16, 2021
I ordered a Bluetooth speaker..they didn’t deliver the product but marked it as delivered..@PMOIndia @AmitShah @jagograhakjago @ImVerifizierter Account @makesssssssssssssssssss @ZeIeNews @SrBachchan see how flipkart is looting and torturing customers.
— shubham garg (@misteryunsolved) October 15, 2021
I ordered syska led bulb set of 4 but cover of led is 4 but one led is missing.
But i have got my money back but Flipkart is lossing faith of customers due to one who is involved in it. pic.twitter.com/hKoUBWiUKA
— PREETI PATEL (@Preetip62430176) October 15, 2021
Agree @Flipkart is getting worse each passing day! You at least got your consignment (empty one) in my case they cancelled my order without my consent.
— Sumit Kumar (@SKbrahpuriya) October 15, 2021
I have ordered 2 qty VLCC face wash and got savlon surface disinfectant spray, returned that….and now got a tiny toy for toddlers…..I think sellers of flipkart has gone mad …
Mob 8093918626 pic.twitter.com/Bzpd284CPF
— Biswaranjan Muduli (@BMuduli) October 15, 2021
This is absolutely correct. They have withheld my refund for four weeks now and without any update. Just keep mentioning that someone from the team will contact me. Pathetic service @Flipkart @flipkartsupport
— Jubaraj (@Jubaraj) October 15, 2021
@myntra is also getting worse, i hve ordered realme buds pro but it is not compatible with iphone, so I requested return …. But @MyntraSupport were not helping instead they are blaming @realme and looping me around thier case manager #boycotttmyntra
— Sarthak Mehta (@Sarthakmht) October 15, 2021
It’s not a first in the world of e-commerce. We’ve heard of people receiving wrong products packed inside the right boxes, especially when it comes to gadgets.